Customer management
Customer records with master data, contacts, communication and open items.
View customer management → B2B CRM for sales and customer teams
Accounts, pipeline, and team workflows in one place
3A Systems CRM brings together customer data, sales processes, tasks, communication and reporting—with roles, multilingual UI and multi-tenancy for growing teams.
- Multilingual
- Multi-tenant
- Roles & permissions
- Hosted in Germany
Get to know the CRM in 60 seconds
A quick overview of customers, pipeline, tasks and reports.
demo.3a-systems.de
01 / 06
Dashboard / Overview
All key metrics at a glance.
Platform overview
One system for the full customer and sales process
3A Systems CRM is not a contact database only. The platform supports operations, leadership and administration with connected workflows.
-
Customer management
Customer records with history, status and ownership.
-
Contacts
Maintain stakeholders and link them to customers.
-
Communication
Conversations and follow-ups in customer context.
-
Sales
Pipeline, opportunities and team coordination.
-
Reporting
Analytics for daily work and management.
-
Administration
Control modules, permissions and configuration.
-
Roles & permissions
Controlled data access by function and responsibility.
-
Multilingual UI
Interface and terminology for international teams.
-
Multi-tenancy
Separate data spaces for organizations and environments.
-
Integrations
Connect telephony, documents and other systems.
Modules that work together in daily operations
Sales, service and administration share one data foundation – without breaks between lists, records and analytics.
Contacts
Contact directory with filters, customer links and team-wide data quality.
View contact management →Communication
Emails, calls and follow-ups in customer context – visible for the whole team.
View communication →Reporting
Analytics for sales, customers and activities – for operations and management.
View reporting →Administration
Manage settings, permissions, modules and integrations centrally.
View administration →Sales & Opportunities
Manage leads, quotes, opportunities and customer communication in one sales workspace.
View sales →The CRM in practice
Real screens from the live system – no mockups, no illustrations.
Dashboard
Executive panel with KPIs, tasks and sales overview.
Click to enlarge
Dashboard
Executive panel with KPIs, tasks and sales overview.
Click to enlarge
Enterprise
For companies with more complex processes
As teams, locations and responsibilities grow, you need more than a contact list: governance, languages, tenants and central data management.
-
Multilingual interface
UI and terminology for international teams and markets.
-
Roles & permissions
Control access by function, team and responsibility.
-
Multi-tenancy
Separate data spaces for companies and organizations.
-
Module management
Enable and configure CRM modules as needed.
-
Integrations
Connect telephony, documents and other systems.
-
Reporting for leadership
KPIs and trends for operational control.
-
Central data management
Manage lookups, fields and processes consistently.
Administration & governance
Central control for roles, modules and data
Settings stay visible instead of hidden in the back office—for IT, leadership and compliance.
-
Permission management
Roles and rights per module and action.
-
Organization structure
Map tenants, departments and companies.
-
CRM configuration
Adapt lookups, fields and processes.
-
Translations
Manage multilingual UI and terminology.
-
Integrations
Configure external services and APIs.
-
Tenant management
Operate tenants and environments separately.
The problem
Sales without a system costs time and revenue
Many B2B companies lose overview – not due to lack of motivation, but fragmented tools.
✕ Without CRM
- • Customer data scattered across Excel, email and notes
- • Pipeline only in the salesperson’s head
- • Follow-ups get forgotten
- • No unified customer history in the team
✓ With 3A Systems CRM
- • All contacts and companies in one place
- • Transparent sales pipeline
- • Tasks and activities in customer context
- • Privacy-conscious processes and traceable reporting
CRM features from the live product
Modules and workflows teams use every day – with real product screens.
Contact management
Manage contacts, companies and stakeholders in one place.
Sales pipeline
Run opportunities with structure and improve forecasts.
Tasks & activities
Keep next steps visible in the sales process.
Quotes
Create quotes faster and track status through close.
Automation
Structure recurring work and reduce manual steps.
Reporting
Sales and management metrics in one view.
What teams gain with 3A Systems CRM day to day
Less manual work, clearer processes, one shared data foundation.
1
One data foundation instead of Excel silos
Accounts, contacts and sales activity live in one place—no parallel lists.
2
Pipeline with clear status
Stages, owners and next steps are visible for the whole team.
3
Shared customer history
Conversations, tasks and cases stay traceable across the team.
4
Built around your processes
Pipeline stages, fields and workflows follow how your team actually sells.
5
Privacy-conscious processes
Role and permission management for controlled data access, deletion concepts and hosting in Germany.
6
Personal consulting
We support you personally from demo to rollout.
Product
CRM screens at a glance
Pipeline and customer records – straight from the system.
Sales pipeline
Customer record
Real screenshots from 3A Systems CRM.
Click to enlarge
CRM for your industry
Whether services, trade or industry – 3A Systems CRM adapts to your requirements.
Professional services
CRM for agencies, IT services and service businesses.
Trade
B2B trade with clear sales processes and account visibility.
Industry
Long-term B2B relationships and complex sales cycles.
Consulting
CRM for consulting firms and professional services.
B2B sales
For companies with active field and inside sales.
Trust in practice
Customers using 3A Systems CRM
Companies in industry and energy use 3A Systems CRM for customer management, sales and reporting—with approved logos and publicly verifiable profiles.
Trust & security
Privacy-conscious processes – hosted in Germany
Your customer data deserves protection. We focus on transparent data management, permission concepts and secure infrastructure.
Hosting in DE
Servers in Germany
Role permissions
Controlled data access
Privacy concepts
Deletion and retention concepts
Personal support
Dedicated contact person
Pricing
Transparent packages for every team size
From small sales teams to growing mid-market companies – fairly priced, no hidden costs.
Starter
For small teams moving away from Excel CRM.
from €49 per user / month
- ✓ Contact management
- ✓ Sales pipeline
- ✓ Tasks & activities
- ✓ Email support
Popular
Professional
For growing sales teams with clear processes.
from €79 per user / month
- ✓ Everything in Starter
- ✓ Quote management
- ✓ Automation
- ✓ Reporting & dashboards
Enterprise
For companies with individual requirements.
Custom as needed
- ✓ Everything in Professional
- ✓ Custom adaptations
- ✓ API & integrations
- ✓ Dedicated contact
Frequently asked questions
Answers to the most important questions about 3A Systems CRM.
Who is 3A Systems CRM for?
Our CRM is for B2B mid-market companies that want to manage sales, customer service and customer data centrally – without complex enterprise software.
Can I adapt the CRM to our processes?
Yes. We adapt pipeline stages, fields and workflows to your real sales processes – during consulting and setup.
Where is data hosted?
Data is hosted in Germany. The system supports privacy-conscious processes. Details are on our privacy & access control page.
How do I book a demo?
Use “Book a demo” or the contact form. We follow up and walk through the product against your typical workflows—no obligation.
How long does rollout take?
Depending on scope and data migration, typically a few weeks. We guide you from analysis to go-live.
Can we switch from Excel or another CRM?
Yes. We support data migration and help replace siloed tools and Excel lists cleanly.
See 3A Systems CRM against your processes
In a demo we walk through your typical workflows—no obligation, no generic slide deck.